John De Felice

STAINS THAT CANNOT BE REMOVED

ACID TOILET BOWL CLEANERS

ACNE MEDICATION

ALKALINE DRAIN CLEANERS

CHLORINATED BLEACHES

HAIR DYES

IODINE

INSECTICIDES

MUSTARD WITH TURMERIC

PLANT FERTILIZERS AND STAINS OF THIS NATURE CANNOT BE REMOVED BECAUSE THEY PERMANENTLY ALTER THE CARPET'S COLOR.

CALL A PROFESSIONAL. TYPICALLY PROFESSIONALS ADDRESS THESE TYPES OF STAINS BY REPLACING THE STAINED AREA. IF YOU DO NOT HAVE EXTRA CARPET ON HAND, THEY MIGHT CUT A PIECE FROM A CLOSET, OR SOME OTHER INCONSPICUOUS AREA AND INSERT IT INTO THE AREA WHERE THE SPOT WAS CUT OUT.

Phone: 949-887-3411
Other: 714-665-5605

Pager: 714-550-3990

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SOME SPOTS REQUIRE SPECIALIZED TREATMENTS

| For blood, catsup, cheese, chocolate, cough syrup, mixed drinks, soft drinks, soy sauce, starch, toothpaste, water color and white glue:

Blot with white paper towel to remove as much of the stain as possible, then neutralize with an ammonia solution. Saturate spot using spray bottle. Do not wet backing. Blot with a white paper towel to remove excess moisture. After neutralizing, begin with Step 3 of "General Procedure." All solutions for removing blood must be cool.

| For beer, coffee, perfume, tea and wine:

Blot with a white paper towel to remove as much of the stain as possible, then neutralize with a white vinegar solution. Saturate spot using a spray bottle and blot to remove excess moisture. After neutralizing, go to step 3 of "General Procedure."

| For egg, excrement, urine and vomit:

Remove as much of the stain as possible by using a spoon or dull knife. Blot up as much of the stain as possible, then neutralize by spraying the affected area with an ammonia solution. Care should be taken to remove all protein matter. Blot to remove excess moisture and go to step 3 of the "General Procedure."

| For candle wax or other types of wax:

Spread brown paper (such as a grocery bag) or a terry cloth towel over the area and iron with the setting on "warm." The wax will be absorbed into the paper or towel. Remove any traces with alcohol or dry cleaning fluid.

| For chewing gum:

Freeze the gum using an ice cube. Shatter the frozen gum with a knife handle and vacuum. Some citrus based products have been demonstrated to break down the stickiness of gum so that it can be removed.

| For mud:

Allow mud to dry completely. Shatter the dried mud with the handle of a knife and vacuum. Go to step 3 of the "General Procedure."

| For rust:

Saturate the spot with lemon juice using a spray bottle, and allow to remain for 5 min. Follow step 3 of the "General Procedure" to remove the lemon juice. If Step 3 does not work, call a professional. Note: rust removers contain a very strong acid and are therefore not recommended for use by homeowners.

| nail polish:

Remove as much of the Nail polish as possible using a spoon or dull knife. Apply a non-oily nail polish remover to a clean white cloth and gently rub. (one direction at a time) or blot the spot. Continue until spot is removed. Do not allow nail polish remover to get to the latex backing. Follow step 3 of the "General Procedure" to remove Nail polish remover.

| For soot, including graphite and copier material:

Vacuum using crevice tool of vacuum cleaner. If vacuuming does not remove all or most of the soot, call a professional cleaner. If vacuuming has removed all particles, follow step 1 of the "General Procedure" to remove traces.